Our Refund Policy - Hiremusicians.uk

We offer a 24 hour evaluation period starting from the time of payment.

  • If you are not satisfied with the service during this time, you may request a full refund, minus a small administrative fee.
  • If you apply for a job during the evaluation period, this will be taken as acceptance of the membership, and the evaluation period will end immediately.
  • Refunds will no longer be available after this point.

We offer a no-questions-asked refund for up to 5 days after your monthly or annual subscription renews.

  • Refund requests made within 5 days of renewal will be fully honoured.
  • After 5 days, refunds will not be available.

Members can cancel their subscription at any time via the member area: /membership/

  • Cancellation stops future billing.
  • Membership access remains active until the subscription end date.
  • No partial refunds are offered for unused time after the evaluation period.

When a membership ends or is cancelled, all associated user data — including profiles and accounts — will be permanently deleted. This process is non-recoverable and aligns with our commitment to data privacy. We do not store user data for non-active or non-paying members.

Refunds will not be granted:

  • After the 24 hour evaluation period if you have applied for a job.
  • More than 5 days after a subscription renewal.
  • For non-usage of the platform outside the refund windows.

To request a refund or ask questions about this policy, please contact us

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